1.1 Introduction

Welcome to the Chrisborough Online Collective Policy document (the “collection,” “use,” and “sharing of information by Chrisborough Solutions Limited (“we,” “us,” “our”) with our registered office at 11, Providence Street, Lekki Phase One, Lagos, Nigeria.

Trust and security are a significant part of what makes Chrisborough your preferred platform for international money transfer. Your privacy is a priority to us, so this policy outlines how we keep your data safe and secure.

Unless otherwise stated, this Privacy and Data Collection Policy describes and governs the information collection, use, and sharing practices of Chrisborough with respect to your use of our websites (“Sites”) and the services (“Services”) we provide and/or host on our servers or via our represented staff. Before you use or submit any information through or in connection with the Services, carefully review this Policy. By using any part of the Services, you understand that your information will be collected, used, and disclosed as outlined in this Privacy and Data Collection Policy.

If you do not agree to this Policy, please do not use our Services.

1.2 Our Standards

Chrisborough was designed like Nexus to be consistent with the international best standards as follows:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Nigeria Data Protection Regulation (NDPR)
• Payment Card Industry Data Security Standard (PCI DSS)
• ISO/IEC 27001 Information Security Management
• SOC 2 Type II Compliance

2.1 Information You Provide Directly to Us

We collect your Personal Information for the purposes provided in this Privacy and Data Collection Policy and our Terms of Service, advertising policies and other terms, conditions, and policies that govern your use of our Services. We collect information about you when you use our Services, such as when you:

From an organizational financial institution, we are bound to the legal and regulatory requirements to collect certain information about our customers. We collect and store information about you to provide our Services and to comply with applicable laws and regulations. The information we collect includes:

Personal information including your name, address, phone number, email address, date of birth, and government-issued identification numbers. We may also collect information about your financial transactions, including transaction amounts, dates, and recipients. We may collect information about your device, including your IP address, browser type, and operating system.

We will collect any information you provide to us directly when you use our Services, such as when you:

• Send and receive money;
• Contact us or provide feedback; and
• Otherwise communicate with us.

The information may include but is not limited to your online email address, phone number, and other contact information; your name, address, and other personal information; and any other information you choose to provide to us.

2.2 Information We Collect Automatically

General Usage Information

We may collect information about your use of the Services. The use of these web logs and analytics tools allows us to collect information from you such as your browser type, operating system, mobile device carrier, information about your device, and other technical information about your means of connection to our Services.

The information may include but is not limited to your online email address, phone number, and other contact information; your name, address, and other personal information; and any other information you choose to provide to us.

We also collect data through your use of the Service. The use of these web logs and analytics tools allows us to collect information from you such as your browser type, operating system, mobile device carrier, information about your device, and other technical information about your means of connection to our Services.

We recognize your device such as your phone, computer, or tablet when you visit our Services and may collect information about the links you click, the pages you view, and other actions you take when using our Services. This data is collected from your browser or device when you visit our Services and may include information such as your IP address, browser type, and operating system.

As described in the web pages of the Services, you have choices about the information we collect. When you are asked to provide personal information, you may decline. But if you choose not to provide information that is necessary for certain Services, those Services may not be available to you.

The information may include but is not limited to your online email address, phone number, and other contact information; your name, address, and other personal information; and any other information you choose to provide to us.

If you have enabled location services on your mobile device, we may collect information about your location. You can disable location services at any time through your device settings, but some features of our Services may not function properly without location information.

We may also collect information about your financial transactions, including transaction amounts, dates, and recipients. We may collect information about your device, including your IP address, browser type, and operating system.

We may also collect information from third parties, including business partners, marketers, researchers, analysts, and other parties that we work with. This information may include:

• Contact information, such as name and email address
• Demographic information, such as age and gender
• Device information, such as IP address and browser type
• Usage information, such as pages visited and links clicked

We may combine this information with information we collect directly from you to provide you with a better experience and to improve our Services.

For more information about how we use cookies, please see our Cookie Policy.